Privacy Policy

Last updated: January 26, 2026

1. Introduction

Events Et. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Events Et., you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, profile photo (if provided)
  • Event Information: Event details, images, location data when you create events
  • Purchase Information: Buyer name, email, phone number, payment references
  • Communication Data: Messages sent through our contact forms

2.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, interactions)
  • IP address and location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services
  • To process transactions and manage ticket sales
  • To authenticate users and manage accounts
  • To send important notifications about events and purchases
  • To respond to your inquiries and provide customer support
  • To detect and prevent fraud or unauthorized access
  • To comply with legal obligations
  • To analyze usage patterns and improve user experience

4. Data Storage

Your data is stored securely using Firebase services:

  • Firestore Database: Stores event data, user profiles, purchase records, and entry logs
  • Firebase Authentication: Manages user authentication and account information
  • Cloudinary: Stores and serves event images and media files

All data is encrypted in transit and at rest. We implement industry-standard security measures to protect your information.

5. Payment Information

We do not directly process or store payment card information. Payment processing is handled by third-party providers:

  • CBE Bank: Bank transfer payments
  • CBE Birr: Mobile money payments
  • Telebirr: Mobile money payments

We only store payment reference numbers and verification status for transaction tracking. Payment details are handled securely by the payment providers.

6. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • Event Creators: When you purchase tickets, your buyer information is shared with the event creator for event management purposes
  • Service Providers: With trusted third-party services (Firebase, Cloudinary, payment verification API) that help us operate our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your session
  • Analyze platform usage and performance
  • Improve user experience

You can control cookies through your browser settings. However, disabling cookies may limit some platform functionality.

8. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data (subject to legal retention requirements)
  • Objection: Object to certain processing of your data
  • Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information provided in the Contact section.

9. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or business purposes.

10. Security Measures

We implement various security measures to protect your information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of data at rest
  • Secure authentication mechanisms
  • Regular security audits and updates
  • Access controls and authentication requirements

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new policy on this page
  • Sending an email notification to registered users
  • Displaying a notice on our platform

The "Last updated" date at the top indicates when this policy was last revised.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@eventset.example.com
Visit our Contact page for more information.